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Terms and Conditions

Terms and Conditions

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1. Introduction

Welcome to the messaging service for Midsouth Petroleum, Midstates Petroleum, and Petro-Serve (collectively referred to as “we,” “us,” or “our”). By opting in to receive text messages from us, you agree to these Terms and Conditions. Please read them carefully before subscribing to our SMS notifications.

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2. Message Content

By opting in, you agree to receive text messages related to:

  • Service updates and notifications

  • Trouble ticket follow-ups

  • Troubleshooting steps and assistance

  • Account-related information

Messages may be sent via support numbers including (205)557-0654, (251)263-4142 or (877)673-8761. 

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3. Message Frequency

The number of messages you receive may vary based on your interaction with our services. We may send periodic messages related to your account, service requests, or other relevant updates. Message frequency is subject to change.

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4. Opt-Out and Support

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you may receive a final confirmation message confirming your removal from our SMS list. For assistance, reply HELP or contact our support team at customerfocus@midstatespetro.com.

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5. Message and Data Rates

Standard message and data rates may apply to all SMS communications. Charges are determined by your mobile service provider, and we are not responsible for any fees that may be incurred.

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6. Privacy Policy

Your privacy is important to us. We do not share your personal information with third parties except as required by law or as part of our services. Please review our Privacy Policy for details on how we collect, use, and protect your information.

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7. Supported Carriers

Our SMS services are available on most major U.S. mobile carriers. However, delivery of messages is subject to carrier support, and we are not responsible for delays or failures in SMS delivery.

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8. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective upon posting. Your continued use of our SMS services after changes are made constitutes acceptance of the revised Terms and Conditions.

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9. Contact Information

For any questions regarding these Terms and Conditions, you can contact us at:
📧 Email: customerfocus@midstatespetro.com
📞 Phone: (888) 695-0018

By opting into our SMS service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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