

Privacy Policy
At Midsouth Petroleum and our affiliated brands Midstates Petroleum and Petro-Serve, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services. By using communicating with Midsouth via email or telephone, you agree to the terms outlined in this policy.
​
1. Information We Collect
We collect the following personal information from our customers by website form submissions on our website, or by customer initiated text and email communication:
-
Name
-
Phone Number
-
Email Address
This information is used solely for the purpose of offering customer service and ensuring that we can assist you effectively with any inquiries or concerns you may have.
​
2. How We Use Your Information
The information we collect is used for the following purposes:
-
To provide customer support and respond to your inquiries or requests.
-
To improve our services based on your feedback and communication.
We do not sell, share, or trade your personal information with third parties except as required by law. We do not share your mobile information with third parties for marketing purposes.
​
3. How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. These measures include:
-
Secure servers and encrypted communication methods.
-
Limiting access to your information to only those employees or service providers who need it to assist you.
4. Retention of Your Information
We will retain your personal information only as long as necessary to provide customer service and fulfill the purposes outlined in this policy. If you no longer wish to be contacted or have your information retained, you may request that it be removed by reaching out to us at customerfocus@midstatespetro.com.
​
5. Your Rights
You have the right to access, correct, or request the deletion of your personal information. You have the right to opt out of receiving future communications from us. To opt out, please reply 'STOP' to any of our messages or contact us at customerfocus@midstatespetro.com If you would like to update or remove any of the information we have stored, please contact us at customerfocus@midstatespetro.com.
​
6. Changes to This Privacy Policy
Midsouth reserves the right to modify this Privacy Policy at any time. Any changes to the policy will be posted on this page, and the "Effective Date" below will be updated accordingly.
​
7. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please feel free to contact us at: (205)695-0018
​
Effective Date: 2/2/2025
This privacy policy is intended to help protect your information and ensure that you feel comfortable using our services. We appreciate your trust in Midsouth Petroleum!