Ruby Topaz Support

Use the links below and the video series to make yourself familiar with the Ruby or Topaz platforms.
Ruby 2 Comprehensive Manual
Topaz Quick Reference Guide
Network Reference Manuals
Troubleshoot Fuel Coms Error
Troubleshoot Poll Errors
Troubleshoot Smart Fuel Controller
Power Cycle Ruby

Ruby 2 Demo

Verifone Printer Troubleshooting

Employee Setup

Edit your change your Employee's login creditials and security levels

Clearing Reserved Pumps

How to fix a stuck fuel transaction

Understanding Product Codes

This informational video explains product codes and how they affect site operations

Resetting Ruby/Sapphire

How to reset the Ruby/Sapphire system if you're experiencing lock ups or errors